Terms of service

Terms & Conditions

Welcome to Libaya.pk. By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Information

Libaya.pk is an online store that sells abayas and modest fashion products. These Terms of Service apply to all users of the website, including browsers, customers, and contributors of content.

We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. It is your responsibility to review this page periodically for changes.

2. Eligibility to Use Our Services

By using this website, you confirm that:

You are at least 18 years old or using the site under parental supervision
You are legally capable of entering into binding agreements
The information you provide is accurate and complete

3. Product Information & Availability

We make every effort to display product details, images, colors, and descriptions as accurately as possible. However:

Actual product colors may vary slightly due to screen settings
Product availability is subject to change without notice
We reserve the right to limit quantities or discontinue any product at any time

4. Pricing & Payment

All prices are listed in Pakistani Rupees (PKR)
Prices may change without prior notice
Orders will be processed only after full payment confirmation
Libaya.pk is not responsible for delays caused by incorrect payment details

5. Order Confirmation & Cancellation

An order is confirmed once payment is successfully verified
We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity
In such cases, customers will be informed, and refunds (if applicable) will be processed accordingly

6. Shipping & Delivery

Orders are usually delivered within 4–5 working days after confirmation
Delivery timelines may vary due to location, weather, or courier delays
Libaya.pk is not liable for delays caused by courier services

7. Returns & Exchanges

Our Return & Exchange Policy is part of these Terms of Service. By placing an order, you agree to the conditions mentioned in our Return Policy, including eligibility, timelines, and limitations.

Libaya.pk reserves the right to approve or reject any return or exchange request.

8. User Responsibilities

By using our website, you agree not to:

Use the site for unlawful or fraudulent purposes
Attempt to hack, disrupt, or misuse the website
Copy, reproduce, or resell our content or products without permission

Any violation may result in immediate termination of access.

9. Intellectual Property

All content on Libaya.pk, including images, logos, text, designs, and graphics, is the property of Libaya.pk and is protected by copyright laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

Libaya.pk shall not be liable for:

Indirect or consequential damages
Losses caused by misuse of products
Delays or service interruptions beyond our control

Our liability is limited to the value of the purchased product.

11. Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of your information for order processing and customer support purposes.

12. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Pakistan. Any disputes shall be subject to the jurisdiction of Pakistani courts.